Give prospective clients a clear next step while your team is in court, in meetings, or already on another call.
Configured around your rules: the answers, next steps, systems, and human handoffs you approve.
Map your workflowHow can an AI voice agent help a law firm?
An AI voice agent for law firms answers intake calls, gathers the facts your firm approves, screens for the right practice area, and books consultations. It gives callers a responsive first experience while keeping legal judgment, conflict review, and advice with your attorneys and staff.
What the agent can take off your team’s plate.
Routine conversations move forward with the right context. Your team takes over when judgment matters.
Consultation booking
Offer the right consultation type, explain the next step from an approved script, and reserve a calendar slot.
Structured intake
Capture the caller’s contact information, matter category, opposing-party details, and urgency notes for your intake team.
Practice-area routing
Direct a caller toward the right team, referral path, or callback queue without making a legal assessment.
Existing-client support
Answer approved office, billing, document-drop-off, and meeting-preparation questions while escalating case-specific requests.
Built around your workflow. Escalated to your team.
You set the rules, information, systems, and human handoffs before we build.
- 1
Your firm decides which questions it is comfortable asking and which calls require a person.
- 2
Vocetto greets the caller, discloses its role if requested, and captures the approved intake details.
- 3
It books a consultation or routes the call to the appropriate team member.
- 4
The intake team receives a clear summary and retains control of conflicts, legal advice, and client acceptance.
Automation handles the repeatable work. Your people keep the judgment.
- It does not give legal advice, evaluate the merits of a claim, or form an attorney-client relationship.
- It does not make conflict decisions; your firm controls conflict-review handling.
- A human can take over at any point your intake process requires.
What teams ask first.
Can it collect lead details before a consultation?
Yes. The firm chooses the approved fields and the agent passes them to the intake workflow.
Can it answer fee questions?
It can share information your firm has approved, such as consultation policy or fee ranges, without offering legal advice.
Can it route urgent calls?
Yes. You define the escalation paths for time-sensitive or existing-client requests.
Map the workflow before you commit.
We will identify the conversations to handle, the actions to take, and the moments for a person to step in.
Research source
Clio: Are Law Firms Failing at Marketing and Client Engagement?. US secret-shop research published with Clio’s 2024 Legal Trends Report. Statistics describe the cited research, not Vocetto customer results.